The intersection of freedom of information, privacy legislation and library services may be interpreted as the relation between two bodies (law and library) and how they influence one another directly and indirectly. This means library services can be shaped enormously by both federal and provincial freedom of information and privacy laws. We notice that there are cases in various Canadian courts involving disagreements concerning the rule of law in the fields of freedom of information and privacy with libraries. The combined effects of legislation and stronger library policies may make it more challenging for users to understand how to use shared library resources and services properly. For many libraries, this means operational policies and professional ethics codes have to be revised to strictly respect the users and employees’ confidentiality rights. The research method used for this paper included a search of relevant Canadian court cases as case studies.